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Careers

About Us

Based out of North Texas, iFix has been repairing devices from iphones to androids, to laptops and ipads since 2012. We strive for excellence and most important convenience. In our busy every day life it is hard to schedule time for even the simplest of tasks, and here at iFix we understand and want to help you! Mobile phone repair has been turned from a luxury service into an affordable convenience! We are proud in our work and reviving our customers devices so they can continue life with no interruptions. With our hundreds of 5-Star ratings and over 1,000 devices repaired we are the best at what we do.

iFix Roles

Job Summary: We are seeking an individual with hands-on technical expertise repairing phones, computers, and other electronics. The ideal candidate will have extensive knowledge of phone and computer repair, excellence customer service, and a passion for technology. Key Responsibilities: • Diagnose and repair a variety of electronic devices, including iPhones, Samsung, iPads, Laptops, and other devices. • Explain complex technical issues to customers in a non-technical, simple understanding manner. • Provide repair and replacement estimates to customers. • Ensure that all repairs meet or exceed iFix quality standards. • Greet customers in a friendly manner and maintain a positive work environment. • Order & pick up inventory as needed from local suppliers • Answer phone calls to the store with a professional and friendly demeanor. • Handle customer inquiries and complaints, providing excellent customer service at all times. • Keep track of all devices and inventory while safeguarding all store stock. • Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair. • Ensure the repair shop is well-organized, clean, and all tools and equipment are maintained. • Keep up-to-date with the latest technology and repair techniques. Qualifications: • Previous experience in phone and computer repair (required). •Excellent problem-solving abilities. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple tasks simultaneously. • 5-star customer service • Ability to commute to store and work flexible hours • High school diploma or GED; additional technical training or certifications are a plus.

Job Summary: We are seeking an individual with hands-on technical expertise repairing phones, computers, and other electronics. The ideal candidate will have extensive knowledge of phone and computer repair, excellence customer service, and a passion for technology. Key Responsibilities: • Diagnose and repair a variety of electronic devices, including iPhones, Samsung, iPads, Laptops, and other devices. • Explain complex technical issues to customers in a non-technical, simple understanding manner. • Provide repair and replacement estimates to customers. • Ensure that all repairs meet or exceed iFix quality standards. • Greet customers in a friendly manner and maintain a positive work environment. • Order & pick up inventory as needed from local suppliers • Answer phone calls to the store with a professional and friendly demeanor. • Handle customer inquiries and complaints, providing excellent customer service at all times. • Keep track of all devices and inventory while safeguarding all store stock. • Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair. • Ensure the repair shop is well-organized, clean, and all tools and equipment are maintained. • Keep up-to-date with the latest technology and repair techniques. Qualifications: • 3-5 years professional experience in phone and computer repair (required). •Excellent problem-solving abilities. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple tasks simultaneously. • 5-star customer service • Ability to commute to store and work flexible hours • High school diploma or GED; additional technical training or certifications are a plus.

Job Summary: We are seeking an individual with both technical and managerial expertise. This leadership position will take ownership of the overall success of the company. The ideal candidate will have extensive knowledge of phone and computer repair, excellent managerial skills, and a passion for technology. Key Responsibilities: • Oversee the daily operations and repairs, ensuring all repairs are completed efficiently and to the highest standard. • Hire, manage, and train technicians, providing timely guidance and support as needed. • Diagnose and repair a variety of electronic devices, including iPhones, Samsung, iPads, Laptops, and other devices. • Ensure the repair shop is well-organized and all tools and equipment are maintained. • Maintain iFix operation manual ensuring standard operating procedures are followed and all quality standards are upheld. • Consistently surpass sales and profit targets by maintaining costs, overseeing marketing initiatives, and building out the brand. • Maintain an inventory of parts and order new parts as needed. Handle customer inquiries and complaints, providing excellent customer service at all times. • Keep up-to-date with the latest technology and repair techniques. Qualifications: • +3 years of proven experience in phone and computer repair. • Previous managerial or supervisory experience. • Strong technical skills and a thorough understanding of electronic devices. • Excellent problem-solving abilities. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple tasks simultaneously. • Detail-oriented with a commitment to quality. • Competence in Microsoft Office and equivalent solutions. • High school diploma or GED; additional technical training or certifications are a plus. Benefits: • Health, vision, and dental benefits. • Employee Discounts • Competitive salary • Opportunities for professional growth and development • Supportive and collaborative work environment

Job Summary: As an Associate/Intern, you will play a crucial role in the day-to-day operations of our repair shop. You will assist with a variety of tasks, including diagnosing and repairing electronic devices, providing excellent customer service, and supporting the management team. Key Responsibilities: • Assist with diagnosing and repairing a variety of electronic devices, including iPhones, Samsung, iPads, Laptops, and other devices. • Learn and master the latest repair techniques and technologies. • Provide exceptional customer service, ensuring customer satisfaction and loyalty. • Assist with inventory management and ordering of parts. • Support the management team in various administrative tasks, such as scheduling appointments and data entry. • Contribute to a positive and collaborative work environment. Qualifications: • Strong interest in technology and electronics repair. • Basic technical skills and a willingness to learn. • Excellent customer service skills. • Ability to work independently and as part of a team. • Strong attention to detail and organizational skills.

Our Values

At iFix, we fix things to better lives. Our values guide us every day so that we can be the industry-defining innovator, setting the standard for excellence, and creating positive change for our customers, community, and employees.

Care

We help people first and solve problems second.

We Innovate

For Good

We challenge the status quo to offer the highest quality & increase affordability.

We Are In

It Together

We are dedicated to supporting our local community through charitable initiatives and partnerships.

We Go Above

and Beyond

We take pride in the quality of our work.

Apply Now

Are you an all-star team player? If so, fill out the application form below and tell us more about your experience and why you’re interested in working with us. Let’s see if you’re the perfect fit for our growing company!